Shipping policy
Shipping Policy
Processing Time
All orders are processed within 2-3 weeks. Please note that processing times are separate from the shipping times, and it may take longer during peak periods or due to unforeseen circumstances. You will receive a notification once your order has been shipped.
Shipping Methods
We use reliable carriers to ensure your artwork arrives safely and promptly. Shipping costs will be calculated at checkout based on the size and weight of the items and the destination.
Large Original Paintings and Prints
All large original paintings and prints will be shipped unframed and rolled in a sturdy tube to ensure their protection during transit. This method helps to prevent damage and allows for easier and more cost-effective shipping. (If you would like it shipped still on its wooden bars please reach out with your address for an official shipping quote).
Smaller Artwork
Smaller artwork will be shipped flat or in appropriate packaging to protect them during transit.
International Shipping
We offer international shipping to many countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient. Delivery times for international shipments may vary depending on the destination.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your package.
Shipping Delays
While we strive to meet our processing and shipping estimates, delays can occur. If there is a significant delay in the shipment of your order, we will contact you with updates.
Contact Us
If you have any questions or concerns about your order or shipping, please contact us at Mollyharkart@proton.me. We are here to help and ensure your satisfaction.
Thank you for your understanding and support.