FAQ

Frequently Asked Questions (FAQ)

1. What types of artwork do you offer? We offer a variety of artworks including original paintings, prints, and hand-embellished prints. Each piece is created with meticulous attention to detail and a unique blend of colors and themes inspired by cosmic and microscopic structures.

2. Are all artworks signed and numbered? Yes, all our prints and original artworks come signed and numbered by the artist. This ensures each piece is unique and authentic.

3. What are the available sizes for prints? Our prints are available in several sizes including 4" x 5", 8" x 10", and 11" x 14". Each print includes a white border for enhanced presentation and framing ease.

4. How are the large original paintings and prints shipped? All large original paintings and prints are shipped unframed and rolled in a sturdy tube to ensure their protection during transit.

5. What is the processing time for orders? All orders are processed within 2-3 weeks. You will receive a notification once your order has been shipped.

6. Do you ship internationally? Yes, we offer international shipping to many countries. Please note that international orders may be subject to customs duties and taxes, which are the responsibility of the recipient.

7. How can I track my order? Once your order has been shipped, you will receive a confirmation email with tracking information. You can use this information to monitor the delivery status of your package.

8. What is your return policy? Due to the unique and handcrafted nature of our artwork, all sales are final. We do not accept returns or exchanges. Please make your selections carefully and feel free to contact us with any questions before making your purchase.

9. How can I care for my artwork? To ensure the longevity of your artwork, avoid direct sunlight and high humidity. For prints, framing with UV-protective glass is recommended. For original paintings, keep them in a stable environment and consider professional framing.

10. Can I request a custom piece or commission? Yes, we accept custom commissions. Please contact us directly to discuss your ideas and requirements.

11. How can I contact you for more information or inquiries? You can reach us via email at Mollyharkart@proton.me. Additionally, you can follow and contact us through TikTok at MollyHarkArt for updates and more information.

12. Are you active on social media? Yes, we are active on TikTok. Follow us at MollyHarkArt to stay updated on new works, behind-the-scenes content, and more.

13. What if I have questions about my order or shipping? If you have any questions or concerns about your order or shipping, please contact us at Mollyharkart@proton.me. We are here to help and ensure your satisfaction.